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Crazy Voicemail Tactics

 

Voice mail is the most effective form of advertising in the business world. Think about it.  You are guaranteed a 100% "open rate" and that means that every vice president, every senior level executive and manager is getting your information. But here's the bad news, champ.  They are also making a decision on whether or not to call you back, and that depends upon three things:  the quality of information that you leave, the way you sound, and a clear and compelling message that can offer a solution to an immediate problem that they are facing.
 

How compelling is your message?
 

Think of voice mail as an advertisement and you'll develop a more effective method of getting calls returned.
 

Consider these two simple steps to a better "open rate" of your messages:
 

1.    Start with just your name and phone number first.  They always have a pen in their hands when they are listening to their voice mail messages, and if you start with your contact information first, they'll be sure to write it down before they listen to your message or even know who the heck you are.  So that means that they have committed to taking your information even when they don't know why you're calling them.   But it's on their list of people they're going to call back.
 

2.    Create a compelling reason for them to call you back.  If it relates to a potential quantifiable increase in their business, then state what your product or service did to one of their direct competitors, and give a specific dollar amount or percentage increase of contribution.  The more specific you make it, the more credible you will sound, and the greater they will return your call.
 

Bonus tip:
 

Did you ever have a former employee try to contact this prospect in the past?  If you're using a contact manager program then you'll have thousands of entries and attempts from your former co-worker.  Use this otherwise useless information to open up doors for you.  Here's how.
 

1.    Leave a message like this "I'm calling you about Dave.  Please call me back at 828-225-7700."
 

2.    When they call back, they'll say "Who is Dave?"  You say, "He talked with you six months ago about…and I wanted to follow up and take our relationship to the next step."
 

CRAZY Bonus tip:
 

Try this when you're either frustrated or in a mood.  Leave a message like this:
 

"Hello, John, this is Scott Love.  My number is 828-225-7700.  Just wanted to call and say 'Thanks!'"
 

When they call you back and ask why you were thanking them, say, "I just wanted to say thanks for returning my message.  I work with managers who…" and then you go into your presentation.  This could work well with someone who's either in sales or has a sense of humor.  It's way out there, but could work well if you're frustrated and just need to get some excitement back in your life.
 

Remember, minor changes in major areas are the essence of authentic achievement.  Make these minor changes in how you consider voice mail and watch your return call ratio explode.


Copyright © 2007 Scott Love


Scott Love shows managers and sales people how to manage their risk and win the game of business. He is a professional speaker and can be reached at 828-225-7700 or on his website at www.nolimitachievement.com